Some extension may cause conflict with our platform and you may receive message errors like: “Please turn off all speed-up tools you might be using, and then try again”
In this case we recommend removing all extensions on your browser to minimise any possible conflict.
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We understand a lot of parents and students do use extensions for their personal use, in this case we recommend setting up a specific chrome profile for accessing our platform.
Setting up of Personal Clean Chrome Browser
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How to Remove Chrome Extensions