Welcome to Scholarly! This page will help you get started with our learning platforms. If you or your child runs into any issues, work through the resources below in order, then reach out to us via Telegram/WeChat for further help.
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scholarly_onboarding_recording_+_apps_v1 (1080p).mp4
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NEW2026-SCHOLARLY-LMS-ONBOARDING-1.pdf
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Check out the most frequently asked questions below. Click on each question you have to find the detailed answer of how to solve it.
Where Do I Find Homework / Answers
Where Do I Access Previous Days’ Content
Where Can I Find My Writing Feedback
How To Access Vocabulary Links
“Is the 6am/7am Club Homework Mandatory?”
Access Quizzes on iPad (Enable Pop-Ups)
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Multiple factors can affect how Scholarly loads on your device; most are local to your browser or network, not the platform itself. Starting fresh often resolves these quickly.
Cause: Your browser cached an outdated version of the site.
Fix: Open an Incognito/Private window:
Ctrl+Shift+N (Win) / Cmd+Shift+N (Mac)Ctrl+Shift+P (Win) / Cmd+Shift+P (Mac)Cmd+Shift+NThen navigate to Scholarly. This bypasses all cached data.
Cause: Your network (Wi-Fi, office, school) may have restrictions or temporary routing issues.
Fix: Disconnect from Wi-Fi and try loading Scholarly using your phone's mobile data. If it works on mobile data but not Wi-Fi, the issue is network-related—contact your IT team or ISP.
Cause: Cache exists at the CDN (content delivery network) level, served based on your geographic region.
Fix: Use a VPN to connect from a different region, then load Scholarly. Free options like Proton VPN work for this. Disconnect VPN once the updated content loads.
Cause: Browser extensions (ad blockers, privacy tools) may interfere.
Fix: Try Incognito mode (extensions are disabled by default) or temporarily disable extensions manually.
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Advanced Cache Invalidation Trick:
[output.mp4](attachment:e6ec1c66-904c-48d2-be1d-446aec6a85ca:output.mp4)
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<aside> ❓ Please provide as much information as possible when contacting us, including screenshots or video if you can. This helps us quickly identify and resolve the issue you’re experiencing.
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Suggested Browser: Chrome & Ensuring it is up to date
Setting up of Personal Clean Chrome Browser
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